All Airchamber products purchased from Leeds Imports, LLC dba Airchamber USA are shipped to owners and dealers using trackable methods and require a signature upon delivery. Depending on destination and quantity, different shipping methods could be used. Upon shipping confirmation, you will receive a tracking number from one of our shipping partners; UPS, FedEx, DHL, or an LTL carrier (for volume orders). Airchamber systems are shipped fully insured and complete with all necessary parts and components.
All sales are final and returns are accepted under specific circumstances only. If it is determined you need to return your Airchamber, you must contact us for a Return Authorization within 30 days from the confirmed delivery date. The item(s) must be in its original condition and returned in the original box with all parts and accessories. No exceptions. All returns are subject to a 30% restocking fee. Purchases become a FINAL SALE after 30 days from the confirmed delivery date and are no longer eligible for return or refund. All items marked as FINAL sale are not returnable.
However, if your item is deemed defective, it may fall under our limited liability warranty. Airchamber products carry a 12-month warranty against any manufacturing defects including the frame supports, cover, zippers, flooring, fans, and transformer.